Understanding Your Bill
Learn more about the components of your bill, including delivery and supply costs, by watching this video.
What you pay for the energy you use. We can buy energy on your behalf, passing the cost directly to you without markup or you can choose an ESCO (Energy Services Company) as your supplier. We make no profits on your supply costs. Learn more about electric and gas pricing.
Delivery charges are what you pay us to deliver electricity and natural gas to your home. These charges cover the costs of facilities like transformers, distribution lines, gas pipes, and customer service billing.
Your delivery prices (fixed per kWh or per therm) will vary based on your monthly energy usage. Whether you get your supply from us or an ESCO, the delivery charges remain the same.
In this section, you'll see customer and delivery charges, on which we are allowed to earn a specified rate of return, as well as surcharges like the transition charge and SBC charge.
What you pay in state mandated charges, includes the collection of Gross Receipts Tax (GRT) imposed by New York state and/or some local municipalities, where applicable. Learn more about taxes.
We make no profit from this.
Billing Resources
We have a variety of resources to help you understand and manage your bill.
Electric Pricing and Rates
Learn more about specific electric pricing and rates for residential, commercial, and industrial customers.
Natural Gas Pricing and Rates
Learn more about specific natural gas pricing and rates for residential, commercial, and industrial customers.
Understand Your Usage
Understanding your energy use can help you manage your monthly bills. Learn about tips to reduce your energy use while maintaining your comfort.
Energy Library
We share important information in the inserts you receive with your monthly statement. View the current and previous bill inserts.
Additional Resources
Choose a Supplier
NYSEG is your energy delivery company, but you can purchase your energy supply from NYSEG or any other energy supplier.
Learn About Your Options
Billing Glossary
Learn about definitions for the billing terms found on your bill that describe your usage.
Learn MoreTypical Bill Data for NYSEG Customers
Interested in what comprises a typical electricity or natural gas bill? We have data comparing the average monthly bill for customers who purchased their energy supply from NYSEG. View the links below for more information.