RG&E Returns to Gantt R-Center to Host Customer Service Pop-Up Event Wednesday

Customer service reps help customers with billing issues, smart meters, energy efficiency

 

Part of the Company’s pop-up “Summer Series” 

 

ROCHESTER, NY — August 15, 2023 — Rochester Gas and Electric (RG&E) will return to the David F. Gantt Recreation Center to host a customer service pop-up event on Wednesday, August 16 as a continuation of the Company’s commitment to improve customer service.

Customer service representatives and advocates will support customers by helping with billing issues, answering smart meter installation questions, addressing termination/shut off notices, aiding with new service and vegetation management requests, and providing energy efficiency information. Limited energy efficiency kits will also be handed out.

The schedule for Wednesday’s event is below: 

Wednesday, August 16

Gantt R-Center, 700 North Street
4 p.m. to 7 p.m.

 

RG&E remains committed to improving customer service. The Company will host customer service pop-up events with local government and community organizations across the Rochester region throughout the summer. 

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