Reading the meter is an easy way to avoid estimated bills.
When you send us your meter reading for months we don’t read the meter, you’ll receive a bill based on your actual energy use . We read most meters every other month. On the months we don’t read the meter or it is inconvenient for you to provide access to meter, we send an estimated bill. Estimated bills are based on the amount of energy used for a similar period the previous year. Any difference between actual and estimated use is corrected the next time RG&E reads the meter.
Note: If you read the meter, keep in mind that we need periodic access to the meter to verify your readings and make sure the meter is working properly.
Provide your readings by using our:
>>Online meter reading form
>>Meter Reading Postcards
Use our Meter Read Reminder Service postcard if you prefer to mail in your meter readings. We’ll notify you in advance by either telephone or mail when the meter reading is due. Fill out the post card and return it via U.S. Mail. Go to “Reading Your Meter” for instructions.
Automated Account Line at 1.800.295.7323
When you call, have your 11-digit RG&E account number available as well as your meter reading. Receive reminders (by phone and/or by the U.S. Postal Service) to read the meter by enrolling in our Customer Meter Reading Reminder Service or contact us. |
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