Usage and Safety 
energy efficiency rebate terms and conditions

Terms and Conditions

  1. Customer Eligibility > Eligible customers must be residential natural gas customers of NYSEG or RG&E with an active utility
    account or have proof of ownership of a property served by NYSEG or RG&E.
  2. Equipment Eligibility > The energy efficiency level of the eligible equipment determines the rebate amount (defined in the High-Efficiency Equipment and Duct Sealing Rebate List on page 1). The rebate amount cannot exceed the total installed price.

    To be eligible, furnaces and boilers must be Air Conditioning, Heating and Refrigeration Institute (AHRI) or ENERGY STAR® approved. To determine if your equipment qualifies, view the AHRI or ENERGY STAR® Web sites. NYSEG/RG&E
    will provide rebates for approved equipment up to the rebate amount indicated in this application. Projects greater than ten units per account number require pre-approval from NYSEG/RG&E for rebate funds to be reserved. Call 1.800.995.9525 for pre-approval.

    Eligible equipment must be installed on or after July 1, 2009. Installations of equipment prior to July 1, 2009 are not subject to this rebate program.

    Eligible equipment must be installed at the address corresponding to the NYSEG/RG&E account number given on the rebate application.

    Customers are not eligible to receive a NYSEG or RG&E rebate and a NYSERDA incentive for the same energy efficiency measure. To learn more about NYSERDA initiatives, visit NYSERDA’s Web site at getenergysmart.org or call 1.877.NYSMART (1.877.697.6278).
  3. Submission Deadline > Rebate applications must be filled out completely, signed, accompanied by dated receipt(s) and proof of ownership (when necessary), and postmarked within 60 days of installation. Resubmitted information/documentation is processed on a first-come, first-served basis, as received.
  4. Changes to Residential Natural Gas Equipment and Duct Sealing Rebate Program > This program may be modified or
    terminated at any time and without notice. In the event that the rebate amount changes during the course of the program, the
    application postmark date will be used to determine equipment eligibility and rebate amount.
  5. Installation Verification > Prior to or after paying any rebate, NYSEG and RG&E reserve the right to conduct a site visit to verify
    that the installed equipment is eligible for rebate. The site visit, and all aspects related to the site visit, is conducted solely for such purpose. The site visit is not a safety review and is not intended for any other purposes. A rebate will not be paid if NYSEG/RG&E is not able to conduct any required verification.
  6. Contractor Verification > Eligible equipment must be installed by a licensed contractor or a contractor who has provided you
    with either a Federal ID (tax) number or a Certificate of Insurance. NYSEG and RG&E reserve the right to confirm the validity of
    your contractor.
  7. Warranties > NYSEG, RG&E and the utility rebate administrator do not endorse, guarantee or warrant any particular contractor,
    manufacturer or installation. NYSEG, RG&E and the utility rebate administrator do not guarantee any energy savings as a result
    of the purchase and installation of eligible equipment.
  8. Property Rights > Rebate applicants hereby represent and warrant that if they do not own the property where the eligible
    equipment is to be installed, participant has the right and/or consent from the landlord or owner of the property to have the
    eligible equipment installed.
  9. Tax Liability > Rebate recipients of the program may be subject to tax liability for the value of goods and services received through the program pursuant to state or federal income tax codes. NYSEG, RG&E and the utility rebate administrator are not responsible for any tax liability which may be imposed as a result of receipt of the rebates provided by NYSEG or RG&E to
    the customer.
  10. Liability & Release > As part of the consideration for participating in the program, rebate recipients hereby release and shall
    indemnify, hold harmless and defend NYSEG or RG&E and the utility rebate administrator from any and all claims, losses, harm, costs, liabilities, damages and expenses (including attorneys’ fees) of any nature whatsoever arising directly or indirectly out of or in connection with the installation of high efficiency equipment at the premises or any material and labor required for such installation.