Our Company 
news release

NYSEG and RG&E Continue to Make Steady Progress Toward Full Restoration of Customers After Powerful Windstorm

ROCHESTER, NEW YORK — April 6, 2018 12:00 p.m. — NYSEG and RG&E, subsidiaries of AVANGRID (NYSE: AGR), are working 24/7 to restore power to the remaining customers impacted by Wednesday’s powerful windstorm. NYSEG and RG&E have restored power to 95% of the more than 126,000 customers impacted by the windstorm that swept across the State.

Considerable progress was made by the resources working in the affected areas statewide. The vast majority of the remaining customers without power will be restored today, Friday, April 6 by 11:45 p.m. with the exception of scattered outages remaining in the hardest hit areas in western New York with estimated restoration times targeted for 11:45 p.m. Saturday, April 7.  The Companies have deployed additional resources to Cattaraugus, Chautauqua, Erie, Wayne and Wyoming counties in NYSEG’s service territory and Monroe and Wayne counties served by RG&E.  NYSEG and RG&E are also monitoring forecasts that call for wind gusts of 50-55 mph in western New York starting this afternoon and continuing into Saturday morning.

After a storm, the Companies’ immediate concern is public safety and seek to make effective use of resources. A combined workforce of more than 1,500 have been hard at work addressing over 2,400 downed lines and approximately 100 broken poles statewide.

To receive the latest updates on power restoration, customers can sign up for alerts at www.nyseg.com or www.rge.com and automatically receive the latest news by phone, text, or email. Customers who have an outage and do not see their street address listed on the outage page should report the outage online or by calling NYSEG at 1-800-572-1131 or RG&E at 1-800-743-1701. Additional safety information including available shelters, warming centers as well as dry ice and bottled water locations is also available at www.nyseg.com or www.rge.com and on the Companies’ Facebook and Twitter pages.