RG&E MAKES SUBSTANTIAL PROGRESS IN RESTORING SERVICE
FOR IMMEDIATE RELEASE
Rochester, NY, September 16, 2008 (12 noon) – RG&E has restored service to all but approximately 4,300 customers left without power after severe winds Sunday and Monday caused extensive damage to the electricity delivery system. The devastating winds disrupted power to approximately 42,000 customers.
Assisting RG&E crews with power restoration efforts are local contractors, tree-trimming firms and utilities from outside the area. The favorable weather has also been a factor in allowing crews to quickly and safely restore the system. RG&E projects that the majority of customers will have their power restored by late afternoon Wednesday, September 17.
RG&E is providing free dry ice and bottled water until 10 p.m. today at its facility at 195 Mushroom Blvd., in the Town of Henrietta.
RG&E continues to urge customers to stay far away from downed power lines. Even lines that appear dead can be deadly. RG&E customers should call 1.800. 743.1701 to report downed power lines and other hazardous situations. In addition, refrain from removing tree debris as downed power lines may be entangled in them. Customers can also report outages at rge.com.
About RG&E: RG&E is a subsidiary of Energy East Corporation [NYSE:EAS], a super-regional energy services and delivery company in the Northeast. We serve 359,000 electricity customers and 296,000 natural gas customers in a nine-county region centered on the City of Rochester. By providing outstanding customer service and meeting our customers’ energy requirements in an environmentally-responsible manner, we will continue to be a valuable asset to the communities we serve. For more information about RG&E, visit rge.com.